A firmware update eliminates interference.
In close collaboration with leading international telecommunications providers, devolo has significantly improved the interaction between VDSL and Magic-Powerline. devolo VDSL Performer is the feature that optimally coordinates all available frequency bands.
devolo VDSL Performer
eliminates the need for manual adjustment of devolo Magic adapters to different VDSL profiles and automatically ensures that users receive the best possible performance in their home network.
With the
automatic update function
of the devolo Magic Adapters, the software update occurs without your intervention. In order for the router and PLC adapter to communicate, your router must support the
standard protocol TR-064
and the
VDSL Performer.
The following routers support the VDSL Performer:
Do you have a different router? Then use the manual settings options of the devolo devices.
Connection interruptions often occur due to "cable clutter," as even isolated cables emit signals. When telephone cables and power cables are tangled, Powerline and VDSL signals can interfere with each other, leading to disruptions.
If the telephone and power cables are separated outside the wall but the connection is still unstable, the cables may be located close together within the walls. For the next steps, you should definitely identify the profile used for your VDSL connection.
Please ensure that you have completed the initial steps and checked the results before proceeding.
For all dLAN 500, dLAN 550 and outdoor adapters , no manual adjustment to the VDSL profile is required, as they operate exclusively in SISO mode.
Start the devolo WiFi Cockpit. Your active devolo adapters will be detected immediately.
Keep the firmware of your devolo adapters up to date. Check the devolo Cockpit to see if new updates are available. To do this, click on "Updates" at the bottom of the devolo Cockpit. If updates are available, click "Yes" in the "Firmware Updates Available" dialog. The firmware will then be updated on all devolo adapters.
To proceed, you need to determine which VDSL profile is active on your connection, as mentioned at the beginning. You can usually find this information in the web interface of your router or through your provider.
Are you using
Vectoring
with up to
100 Mbit/s
downstream?
Then, the profile 17a is most likely active. Check if the VDSL connection remains stable after
updating the adapter firmware.
Your profile will then be preset to "17a."
Are you using
Super-Vectoring
with up to
250 Mbit/s
downstream?
Then your connection is most likely based on profile 35b.
Below you will learn how to adjust the profiles accordingly.
For this step, you need the VDSL profile you requested from your provider.
Please ensure to configure each adapter individually for use with (Super-)Vectoring connections.
Despite the previous steps, are you still experiencing connection issues?
