3-year product warranty

As a devolo customer, in addition to the warranty required by law, you receive a 3-year product warranty starting from the date of purchase. 
 

General warranty conditions

Warranty claim

If your devolo device was faulty at the first initial use or became faulty within the warranty period, please carry out the following.

Contact the support hotline

To ensure fast and efficient support, please have the following information ready when you call:

  • Product name
  • Serial number (e.g. on the bottom of the device)
  • Operating system used
  • Computer type and configuration
  • Firmware or driver version
  • Problem description

Support Hotline

+44 33 33360582 (international rate)

Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 10 a.m. to 6 p.m.

Contact via E-Mail: support@devolo.co.uk