Hotlines & Downloads
Technical Support Questions Re: Installation & Warranty
+44 (0)203 024 1838 * Mon-Fri: 8am to 7pm / Sat: 9am to 5pm
UK Sales Hotline number:
+44 (0)1865 784344 * Mon-Fri: 9am to 5pm
To ensure fast and efficient support, please have the following information ready when you call:
  • Product name
  • Computer type & configuration
  • Serial number
  • Operating system used
  • Firmware or driver version
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* National rate; prices for international connections may vary

devolo Certificates and associations

As a research company, it is devolo's intention to present its expertise in the scope of Europe-wide and international committees and, together with the other members, provide open standards that are relevant to real-world use.

devolo AG places great importance on international standards and is a member of the IEEE, Powerline Alliance, EEBus e.V. and OMS Group consortia.

Bitkom Logo. BITKOM vertritt mehr als 1.700 Unternehmen, davon über 1.200 Direktmitglieder.


devolo is an active member of BITKOM e.V. BITKOM is the collective voice of the IT, telecommunications and new-media sectors. BITKOM represents more than 1,700 companies, over 1,200 of which are direct members.

G3 PLC Logo. Die G3-PLC Allianz wurde gegründet um die G3-PLC Technologie in Smart-Grid-Anwendungen zu implementieren, zu unterstützen und zu fördern.

G3-PLC Alliance

The G3-PLC Alliance was founded to implement, support and promote G3-PLC technology in smart grid applications. devolo is a member of the alliance and is actively involved in various groups.


The ZVEI is committed to the common interests of the electrical industry in Germany and at the international level. This commitment is supported by the involvement of around 150 employees in the main office and about 5,000 employees of the member companies in an honorary capacity. devolo is engaged in various task forces. 

HGI Logo. Die Home Gateway Initiative veröffentlicht Anforderungen an Hard- und Software für das digitale Zuhause, um Verbraucher und Dienstleister zu verbinden.

Home Gateway Initiative (HGI)

devolo is a member of the Home Gateway Initiative (HGI). The HGI publishes hardware and software requirements for the digital home in order to connect consumers and service providers. These include home gateways, home networks and home network devices.

Smart Home Initiative Deutschland. Die Smart Home Initiative Deutschland ist eine Gewerke übergreifende, interdisziplinäre Kommunikationsplattform.

SmartHome Initiative Deutschland

The SmartHome Initiative Deutschland is a cross-trade, interdisciplinary communication platform. It promotes the exchange of experience between the regional SmartHome organisations and providers from the research, development, industry, commerce and skilled crafts sectors. devolo is an active member and plays a part in the advisory board of the initiative.


The VDE is the Association for Electrical, Electronic and Information Technologies and their related sciences, technologies and applications. Based in Germany, the VDE works internationally to foster a better climate for innovation, ensure the highest safety standards, promote engineering curricula, and encourage a broader public acceptance of new technologies.

ISO 9001 Logo. Das devolo Qualitätsmanagement-System folgt der Qualitätsmanagement-Norm DIN EN ISO 9001.

ISO 9001

Ultimate quality and customer satisfaction are the guiding principles of devolo AG. This is why we decided to introduce a quality management system and have been ISO certified since early 2011. A company's quality management system defines the standards that have to be met in its production and service departments to maintain and enhance efficiency and to ensure effective quality assurance in all departments and at all interfaces. Our quality management system is compliant with the DIN EN ISO 9001 quality management standard. Introduction and certification were assisted and supported to a great extent by TÜV Rheinland.

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